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2it Recruitment for Data Centres

2it Recruitment has considerable experience in recruiting engineering, operations and sales  roles within the Data Centre industry. Recruiting for data centre roles involves sourcing candidates with expertise in data centre operations, network infrastructure, and facility management.

It's important to assess technical skills, certifications, and experience related to data centre technology as they play a vital role in supporting the data centre's mission of providing uninterrupted data storage and processing services to clients, whether they are enterprise users, government agencies, carriers, or cloud service providers.

The data centre market in Australia has been witnessing significant growth due to the increasing demand for digital services, cloud computing, and data storage. Several factors contribute to this growth, including the adoption of cloud services, the need for edge computing, and the rise of remote working.

Key Data Centre Operators:

  • Equinix: Equinix is a prominent player in the Australian data centre market. They have multiple data centres in major cities like Sydney, Melbourne, and Perth.

  • NEXTDC: NEXTDC is another leading data centre operator with a strong presence in Australia. They focus on providing data centre services to enterprises and cloud service providers.

  • Global Switch: Global Switch operates data centres in Sydney and Melbourne and serves a diverse customer base, including government agencies and financial institutions.

Challenger Companies: Several challenger companies have been entering the Australian data centre market to compete with established players. Some of them include AirTrunk, Digital Realty, and Macquarie Telecom.

Cloud Service Providers: Leading cloud service providers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have been expanding their presence in Australia by establishing data centre regions. AWS has data centres in Sydney, while Microsoft Azure has regions in Sydney and Melbourne.

Developing Data Centres in Regional Areas: To address the growing demand for data centre services in regional areas, companies like Leading Edge Data Centres have been working on building facilities in locations outside major cities.

Greening of Data Centres: The environmental impact of data centres has been a growing concern. Many data centre operators, including Equinix and NEXTDC, have been making efforts to green their operations by using renewable energy sources and implementing energy-efficient technologies. New companies like GreenSquareDC are also building green data centre’s from the ground up.

Functional Engineering Roles: In the data centre industry 2it Recruitment has experience with various engineering roles are essential, including Data Centre Technician, Network Engineer, Electrical Engineer, Mechanical Engineer, and Facility Manager.

  • Data Centre TechnicianData Centre Technicians are responsible for the day-to-day maintenance and operation of the data centre facility. They ensure that servers, networking equipment, and other infrastructure components are functioning correctly.

  • Network Engineer: Function: Network Engineers design, implement, and manage the data centre's networking infrastructure. They are responsible for ensuring reliable connectivity and optimal network performance.Duties: Network Engineers configure routers, switches, firewalls, and load balancers. They design network architecture to meet performance and security requirements, monitor network traffic, troubleshoot connectivity issues, and implement network upgrades and expansions.

  • Electrical EngineerFunction: Electrical Engineers oversee the electrical systems within a data centre to ensure a stable and reliable power supply. Duties: They design and maintain power distribution systems, including uninterruptible power supplies (UPS), generators, and electrical circuits. Electrical Engineers work to prevent power interruptions and ensure redundancy in case of electrical failures.

  • Mechanical Engineer: Mechanical Engineers focus on the heating, ventilation, and air conditioning (HVAC) systems that control the environmental conditions within a data centre. Duties: They design and maintain the cooling infrastructure to keep the data centre at an optimal temperature and humidity level. This includes selecting and configuring cooling units, airflow management, and ensuring proper heat dissipation.

  • Facility Manager: Facility Managers oversee the overall operation and maintenance of the data centre facility. They ensure that all aspects of the facility, from security to infrastructure, are functioning efficiently. Duties: Facility Managers are responsible for managing budgets, supervising staff, coordinating equipment upgrades, implementing security protocols, and ensuring compliance with industry regulations and safety standards. They also plan for capacity expansion and disaster recovery.

Sales, Operational, and Customer Service Roles: In addition to engineering roles 2it Recruitment assists data centre companies employ various sales, operational, and customer service roles, such as Sales Manager, Operations Manager, Customer Support Specialists.

  • Sales Manager/Director:  Sales Managers or Directors are responsible for developing and executing sales strategies to achieve revenue goals. They lead a team of sales professionals and work closely with clients to understand their data centre needs. Duties: Sales Managers/Directors set sales targets, monitor performance, and provide coaching to the sales team. They establish client relationships, negotiate contracts, and ensure customer satisfaction.

  • Account Executive/Sales RepresentativeAccount Executives or Sales Representatives are on the front lines of sales efforts, engaging with potential clients and identifying opportunities to promote data centre services. Duties: They prospect for new clients, make sales presentations, provide information on data centre solutions, and work to close deals. Account Executives build and maintain relationships with existing clients, ensuring their needs are met.

  • Channel Partner Manager / Partner Relationship Manager The primary function of a Channel Partner Manager or Partner Relationship Manager in a data centre company is to build and maintain relationships with external channel partners, such as resellers, systems integrators, value-added resellers (VARs), and consultants. 

  • Service Delivery Manager: Function: Service Delivery Managers focus on meeting client expectations and ensuring that data centre services are delivered in accordance with SLAs and contractual agreements.

  • Duties: They work closely with clients to understand their specific needs, communicate service expectations to the operations team, and monitor service quality. Service Delivery Managers are responsible for client satisfaction and addressing any service-related issues or escalations.

  • Operations ManagerOperations Managers oversee the day-to-day activities within the data centre facility, ensuring that all processes run smoothly and efficiently. Duties: They manage a team of technicians and engineers, allocate resources, and ensure that service level agreements (SLAs) are met. Operations Managers are responsible for incident management, change management, and the overall security and safety of the facility.

 

Recruitment for Data Centre Roles:  2it Recruitments experience in the IT and data centre industry ensures we can be valuable partners in identifying suitable candidates and assessing their qualifications.  In the data centre industry, sales and operational roles are crucial to maintaining the financial health and efficient functioning of the facility. Sales professionals drive revenue and client acquisition, while operational staff ensures the uninterrupted operation of the data centre, compliance with industry standards, and the security of sensitive data and equipment.

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Our clients find it refreshing that

  • We will thoroughly research their business, understand their culture, their business vertical and competition.

  • We will be genuine and knock back opportunities where we feel we cannot get the best result..

  • We exhaust every avenue to identify the best talent for the position; we can be innovative and creative in developing new sourcing strategies.

  • Only highly relevant screened candidates will be sent to you, not a flood of average matches.

  • It’s not about the fee but about delivering a successful contributing employee, a happy employee who is culturally matched and skills matched to your environment.

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